RETURN POLICY:
Custom painted items are made to order; therefore, all sales are final. Should an item arrive damaged, do not accept delivery and follow the instructions found on our Shipping Info page.
Other items may be returned at your expense, for an exchange or store credit, within 7 days of receipt if you follow the instructions below. You agree to the following:
- Repack the item(s) exactly as received (or with equivalent packing materials) and insure the shipment.
- Call us at (512) 268-3096 for shipping instructions and an RMA.
- If the item(s) arrives in perfect condition, we will issue a store gift certificate for the item price (not including shipping), redeemable within 60 days.
- Failure to comply with the instructions above is considered cancellation of the order and no refund will be given.
We sincerely want you to be happy with your purchase and, of course, if we make a mistake on your order, we will cover all shipping costs to get the wrong product back and the right product to you. We want you to love dealing with us! |
